Privacy Policy
Effective Date: January 1, 2025
At BHEIRS, we are committed to safeguarding the privacy of our guests. This Privacy Policy outlines how we collect, use, and protect your personal information. By engaging with our services, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information:
2. How We Use Your Information
The information we collect is used to:
3. Protecting Your Information
We prioritize the security of your data. Measures we take include:
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Your data may only be shared:
5. Cookies and Tracking Technologies
We may use cookies and similar technologies on our website to improve your browsing experience. You can modify your browser settings to manage cookies as needed.
6. Your Rights
You have the right to:
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be communicated via email or posted on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
BHEIRS
Your trust matters to us, and we are dedicated to ensuring your information is handled with care and respect. Thank you for choosing BHEIRS.
Terms and Conditions Agreement for BHEIRS Respite Retreats
Effective Date: January 1, 2025
Last Updated: 1/1/205
Thank you for choosing BHEIRS Respite Retreats. This document ensures transparency, sets clear expectations, and protects both the Participant and BHEIRS ("Company"). By registering for or participating in a retreat, whether domestic or international, you agree to the following terms. Please read carefully.
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1. Registration and Payment
1.1. Deposit
A non-refundable deposit of $500 is required to secure your reservation.
1.2. Payment Schedule
Full payment must be received by March 1, 2025 Failure to pay in full by the deadline will result in cancellation of your reservation without a refund of the deposit.
1.3. Payment Methods and Currency
Accepted payment methods credit card, PayPal, Stripe. All payments must be made in USD. The Participant is responsible for any currency conversion fees or exchange rate fluctuations.
1.4. Refund Policy
General Refund Policy:
Cancellations made more than 60 days before the retreat will receive a 50% refund, excluding the non-refundable deposit.
Cancellations within 30 days of the retreat are non-refundable.
Non-Refundable Situations:
No refunds will be provided for late arrivals, early departures, or removal due to Code of Conduct violations.
Refunds in Special Circumstances:
Refunds for illness, emergencies, or extenuating circumstances may be requested. The Company will review these on a case-by-case basis and reserves the right to issue refunds or credits for future retreats at its sole discretion.
1.5. Company Cancellations
If the Company cancels a retreat due to unforeseen circumstances, Participants will receive a full refund of all payments made, excluding personal travel expenses.
1.6. Travel Insurance Requirement
Participants must provide proof of valid travel and medical insurance covering retreat dates. The Company is not responsible for costs incurred due to lack of insurance.
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2. Travel and Immigration
2.1. Passports and Visas
Participants are responsible for obtaining valid passports and visas required for international retreats.
2.2. Customs and Immigration
The Company is not responsible for issues with customs, immigration, or denied entry into the host country.
2.3. Travel Delays
Participants are responsible for arranging travel and covering costs for delays or cancellations. Refunds will not be issued for missed portions of the retreat due to travel disruptions.
2.4. Right to Modify Itinerary
The Company reserves the right to adjust the retreat schedule, location, or activities due to weather, safety concerns, or other circumstances beyond its control. Refunds will not be issued for such modifications.
2.5. Currency Exchange
For international retreats, all costs must be paid in USD. The Participant is responsible for currency conversion fees and ensuring payments reflect the full amount required in USD.
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3. Participant Responsibilities
3.1. Personal Belongings
Participants are solely responsible for their personal belongings. The Company is not liable for theft, loss, or damage to items during the retreat.
3.2. Behavioral Expectations and Community Standards
Participants are expected to act respectfully toward staff, fellow participants, and local communities. Disruptive behavior, harassment, or violations of retreat policies may result in dismissal without refund.
3.3. Health and Dietary Needs
Participants must disclose any medical conditions, dietary restrictions, or accessibility needs during registration. While the Company will make reasonable efforts to accommodate, certain limitations may apply.
3.4. Accessibility Accommodations
Participants requiring specific accessibility accommodations must notify the Company during registration. Accommodations will be arranged to the extent possible, but availability may vary depending on the retreat location.
3.5. Alcohol and Substance Use Policy
Responsible alcohol use is permitted during designated times and activities. Excessive consumption or disruptive behavior due to alcohol will not be tolerated.
The use of illegal substances is strictly prohibited and will result in immediate removal from the retreat without refund.
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4. Liability and Assumption of Risk
4.1. General Assumption of Risk
Participants understand that retreat activities involve inherent risks, including but not limited to injuries, illnesses, or property damage. Participants voluntarily assume all risks associated with their participation.
4.2. Medical Emergencies
In the event of a medical emergency, the Company will make reasonable efforts to contact the designated emergency contact and arrange for medical assistance. Participants agree to bear all costs associated with medical care.
4.3. Waiver of Liability
Participants release and hold harmless the Company, its employees, contractors, and affiliates from any claims, damages, or liabilities resulting from their participation in the retreat, including third-party services.
4.4. Indemnification
Participants agree to indemnify and hold harmless the Company from any claims, damages, or legal disputes arising from their actions during the retreat.
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5. Force Majeure
The Company is not responsible for cancellations, delays, or changes caused by events beyond its control, including but not limited to:
In such cases, the Company reserves the right to reschedule or cancel the retreat. Refunds or credits may be provided at the sole discretion of the Company.
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6. Confidentiality, Media, and Personal Data
6.1. Confidentiality
Participants agree to maintain the confidentiality of personal information and experiences shared during the retreat.
6.2. Media Release
By participating, Participants grant the Company permission to use photos and videos taken during the retreat for promotional purposes unless they opt out in writing before the retreat.
6.3. Use of Personal Data
The Company collects personal data solely for retreat planning and logistics. Data will not be shared with third parties except where necessary (e.g., accommodations, transportation providers).
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7. Ownership of Materials and Activities
All retreat materials, activities, workshops, guides, and content are the exclusive property of the Company. Participants may not reproduce, distribute, or use these materials for personal or commercial purposes without prior written permission from the Company.
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8. Transformation Disclaimer
The Company does not guarantee specific personal or professional outcomes from participation. Any transformation or breakthroughs experienced are subjective and based on individual effort.
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9. Pre-Retreat Communication
Participants will receive detailed pre-retreat information, including packing lists, itineraries, and any necessary forms, at least [Insert Number] weeks before the retreat. The Company is not responsible for non-receipt of materials due to outdated email information.
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10. Dispute Resolution and Governing Law
10.1. Dispute Resolution
Any disputes arising from this agreement will first be resolved through mediation. If mediation fails, disputes will be submitted to binding arbitration under New York State Arbitration Rules.
10.2. Governing Law
This agreement is governed by the laws of the State of New York. Any legal proceedings will take place in Rochester, New York.
11. Acknowledgment and Agreement
By registering for or participating in a BHEIRS Respite Retreat, Participants acknowledge they have read, understood, and agreed to these Terms and Conditions.
Contact Information:
BHEIRS
WynD Love Travel
Rochester, New York